Refund & Cancellation Policy

Open your account page and tap Cancel subscription. It takes effect immediately: no further payment is taken and the recurring mandate is revoked with the payment gateway. You keep access to readings you have already generated.

Your access to new readings ends at the same moment, on the weekly, monthly and yearly plans alike and during the introductory period. It does not run on to the end of the week, month or year you have paid for, and the unused part of it is not refunded. If you only want to avoid the next renewal, you can keep using your plan and cancel any time before the renewal date shown on your account page. The first renewal is charged on or after the day the introductory period ends, as your bank’s rules allow, never earlier, and you are notified before every UPI Autopay or card debit.

The course is a subscription of its own, separate from the palm reading plan, and is cancelled separately, from its own card on your account page. Cancelling it stops its future charges and ends your access to every chapter after the first at once; cancelling one never cancels the other. Its ₹99 introductory charge covers your first day, after which your plan renews at ₹199 a week, ₹499 a month or ₹999 a year, whichever you chose. The refunds below apply to it in the same way.

Each other course on PalmZer Learn, such as Beauty Therapy and Massage Basics, is a subscription of its own, on the same terms as the palmistry course: its own introductory charge and renewal prices, shown on its page before you pay, cancelled from its own card on your account page. The refunds below apply to it in the same way.

• The ₹49 introductory charge of the palm reading plan, and the ₹99 one of the palmistry course, are non-refundable, as access is granted immediately.
• If you are charged for a renewal after cancelling, or charged twice in error, write to us and we will refund that charge in full.
• If the service failed and you received no reading for a billing period, we will refund that period on request.
• Refunds are not generally given for a change of mind part-way through a billing period, since readings are delivered immediately on request.

Email support@palmzer.com with your registered mobile number within 7 days of the charge. We acknowledge within 48 hours and resolve every request within one month of receiving it.

If you have deleted your account, we no longer hold your mobile number and cannot find your payments by it. Include instead the UPI reference number or the payment gateway’s reference shown on your payment receipt or in your UPI app, and we will trace the charge from that. The same 7 days apply.

Approved refunds are issued to the original payment method within 5–7 business days. Your bank may take a further 3–5 working days to show the credit.

If a renewal fails, your plan is paused rather than cancelled. Start it again from your account page to resume; you will not be charged twice. We do not charge any late fee.